As those who work in the creative industries know only too well, projects that start out simply can quickly become complex and unwieldy if clients begin tweaking the brief and asking for more things to be included. Those in the business call this “scope creep”, and because it happens gradually, it can be difficult to pin down charges for the extra work. As a result, creatives often end up putting in long hours and getting paid for half of them if they’re lucky...
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